FAQ's

  • What brands does Sanmar Foods distribute in Singapore?

    We are the authorised distributor in Singapore for three of India’s most iconic brands. Brands are Arun Ice Creams, Hatsun Yogurt & Paneer, and Balaji Wafers & Namkeen. Our portfolio includes frozen desserts, dairy products, and savoury snacks. We offer our services to both retailers and wholesalers as our valued customers.

  • Where can I check your products?

    You can find our products in over 950 outlets across Singapore. It includes supermarkets, mini-marts, convenience stores, and popular destinations such as Sentosa Island. You can contact us directly for bulk or wholesale supply..

  • Can I get free home delivery in Singapore?

    Yes, we provide home delivery for our products.

    Snacks Orders: You get free delivery for orders above SGD 50.
    Ice Cream Orders: You get free delivery for orders above SGD 150. The delivery is completed within 1-2 business days.

  • Will I get the products like ice cream delivery?

    We maintain strict cold-chain logistics with our fleet of 7 frozen and chilled trucks. Ice creams and frozen items are transported at the correct temperature to preserve quality. It is the customer’s responsibility to store products properly after delivery.

  • Can we get the products in bulk?

    We are a wholesale supplier and distributor in Singapore. You can contact our sales team for customized solutions.

  • Do you provide returns on frozen products?

    We do not accept returns on orders due to their perishable nature. We accept the return of order only on exceptional cases with proper verification. Please check your order upon receipt and notify our team immediately if you find any discrepancies.

  • How can I reach Sanmar Foods?

    You can contact us at sanmrfoodsg@gmail.com or call +65-85446627. Our customer service team is available Monday to Saturday, 9:00 AM – 6:00 PM.