At Sanmar Food Products, we always protect and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information as a user of our website.
When you engage with Sanmar Food Products, we may automatically collect certain technical data, including your IP address, device type, browser version, and operating system. We also collect personal information that you choose to provide, such as your name, email address, phone number, delivery address, payment information, and any dietary restrictions or preferences you share with us. We may also use cookies and other tracking technologies to collect information that will make your browsing experience better.
We use the information we collect to process and fill your food orders, help customers, improve our products, and keep you updated on your orders, special offers, new product launches, and company news. Your information also allows us to conduct market research, analyse consumer trends, personalise your shopping experience, and ensure compliance with food safety rules and quality standards.
We do not sell, rent, or trade your personal information with people who are not allowed to do so. We may share your information with trusted partners and service providers who assist us with different order handling tasks. However, they must keep your information private. We may also need to share your information to protect our legal rights, comply with the law, or maintain the safety of our customers and business.
We take strong steps to keep your personal information safe from being accessed, changed, shared, or destroyed without your permission. We follow safety protocols for data security. However, no medium on the internet is 100% secure, so we lack a guarantee in it.
You have 100% right to access, correct, or change your personal data stored on our website. You can also opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or by contacting our customer service team directly.
We can change this Privacy Policy from time to time to reflect changes in the law, our business, or how we do things. We'll post updated versions on our website, clearly marked with the date of the change. If you continue to use our services after we update our policies, you agree to the new terms.
If you have any questions, concerns, or requests about this Privacy Policy or your personal information, please email us at sanmrfoodsg@gmail.com or call our customer service line at +65 8544 6627. We promise to quickly and professionally address your privacy concerns.